Help

Help pages for Camper To Go operators

Learn how website widgets, booking rules, planning, payments, invoices, and security deposits work in Camper To Go.

Camper To Go includes a website integration area where operators can generate search widgets, gallery widgets, and camper-specific booking widgets. The widgets can be embedded as JavaScript, plain HTML, WordPress shortcodes, or iframe embeds, while still using the same availability and pricing logic as the main app.

Booking policies in Camper To Go define when guests can book, how long they can stay, and which operational rules shape the booking flow. These settings are stored at tenant level and feed both the internal booking workflow and public booking surfaces.

Camper To Go includes a tenant planning board that pulls live camper status, bookings, maintenance records, downtime windows, and tenant-level blackout days into one planning view. The goal is to help teams see what is truly available before they promise dates to renters.

Help

Website booking widget

Learn how search, gallery, and booking widgets work across JavaScript, HTML, WordPress, and iframe embeds.

Which widget types exist: search, gallery, and booking

A search widget for browsing the fleet, a gallery widget for listing campers, or a booking widget for a specific camper

Read guide

Help

Booking policies

Understand stay limits, advance-booking rules, cutoff hours, driver age, opening days, and seasonal settings.

Minimum and maximum booking length plus advance-booking and cutoff limits

Stay rules with minimum and maximum booking days and how far ahead renters can reserve

Read guide

Help

Availability and planning

See how planning views combine bookings, blackout days, maintenance records, and downtime windows.

How the planning board filters campers by status and shows week, month, 3-month, or custom date ranges

A planning view that combines live bookings, active fleet filters, maintenance work, and downtime blocks

Read guide

Help

Payments and invoices

Learn how deposit rules, payment deadlines, reminder automation, and invoice types work together.

How deposit rules work, including percentage or fixed deposits plus optional minimum and maximum deposit amounts

Payment policies for deposits, balances, security deposits, overdue reminders, confirmation reminders, and optional late fees

Read guide

Help

Security deposits

Understand due dates, cash handling, payment status, inspections, damage assessment, and refund outcomes.

How security deposit deadlines and optional cash collection are configured in payment policies

Allow or disallow cash security deposits and keep due dates tied to the booking timeline

Read guide

Help

Stripe Connect setup

Learn how Camper To Go creates or resumes a connected Stripe account and tracks onboarding status.

Which Stripe states exist in the product: not connected, pending, and active

A Stripe Connect settings card that shows live connection status and exposes the correct next action

Read guide

Help

Document customization

Learn how invoice and agreement branding, logos, colors, legal text, and previews are configured.

Which document areas can be customized, including colors, branding assets, and legal content

Invoice and agreement styling through color controls, branding assets, and document-specific settings

Read guide

Help

Maintenance dashboard

Understand how maintenance records, fleet stats, overdue work, and upcoming tasks are shown across the fleet.

How the dashboard loads maintenance records for each camper and combines them into one fleet view

Fleet-level maintenance KPIs tied to the current camper list instead of isolated vehicle records

Read guide

Help

Quotes and reminders

Learn how quote expiry, reminder scheduling, confirmation nudges, and booking email resend flows work.

How quote reminder scheduling is calculated from the quote valid-until timestamp

Quote reminders scheduled for 24 hours before expiry, 1 hour before expiry, and the expiry moment itself when timing allows

Read guide

Operator help center

Get clear answers about how Camper To Go works in practice.

These help pages explain the real workflows behind website booking, planning, billing, and deposits so operators can understand the setup before or after going live.

Website booking widget

From the website integration screen, operators choose a widget type, configure display settings, preview the result, and copy code for JavaScript, HTML, WordPress shortcode, or iframe installation. Booking widgets can be camper-specific, while search and gallery widgets support result limits and shared presentation controls.

Booking policies

The booking policies form saves tenant-level rules for duration, timeline, driver eligibility, seasonal setup, and opening days. Those rules then influence when renters can book and help keep website booking, quote creation, and operational planning consistent.

Availability and planning

The planning board loads tenant campers, applies status filters, builds a visible date window, and overlays bookings, maintenance records, downtime windows, and blackout days. Teams can then scan the board to understand which vehicles are available, blocked, or operationally risky across the selected period.

Payments and invoices

Payment policy settings define when money is due and when reminders should fire. Invoice management then lets teams fetch existing invoices, generate new ones, download PDFs, and present invoice-type context directly inside the booking flow.