CAMPER TO GO
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How quotes and reminders work in Camper To Go

Camper To Go handles reminders in several layers. Quotes can schedule 24-hour, 1-hour, and expiry emails, confirmation reminders can be timed from booking creation and hold expiry, overdue payment reminders follow tenant payment policy settings, and tenant staff can manually resend selected booking emails from the admin tools area.

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How reminder logic is split across the system

Quote reminders are built from the quote validity window and stored as scheduled reminder rows. Confirmation reminders are calculated from booking creation and hold expiry based on tenant payment policies. Overdue payment reminders use the same payment-policy layer. When automation is not enough, staff can still trigger specific resend actions from the booking admin tools route for supported email types.

Quote reminders scheduled for 24 hours before expiry, 1 hour before expiry, and the expiry moment itself when timing allows
Confirmation reminder sequences that respect tenant payment policy settings, including optional final reminders before a hold expires
What this help page covers
How quote reminder scheduling is calculated from the quote valid-until timestamp
How confirmation reminder sequences are derived from booking creation time and hold expiry
Which booking emails tenant staff can resend manually from the admin tools card
What operators can rely on
Quote reminders scheduled for 24 hours before expiry, 1 hour before expiry, and the expiry moment itself when timing allows
Confirmation reminder sequences that respect tenant payment policy settings, including optional final reminders before a hold expires
Manual resend tools for approved bookings, admin-created bookings, cancellation confirmations, inspection-completed emails, and customer welcome emails
Help center

See reminders and resends in one operator flow

Book a walkthrough if you want to see how Camper To Go mixes scheduled reminder automation with manual resend controls for bookings and quotes.

Quote reminders scheduled for 24 hours before expiry, 1 hour before expiry, and the expiry moment itself when timing allows
Confirmation reminder sequences that respect tenant payment policy settings, including optional final reminders before a hold expires
Manual resend tools for approved bookings, admin-created bookings, cancellation confirmations, inspection-completed emails, and customer welcome emails
Help center

Quote reminders are built from the quote validity window and stored as scheduled reminder rows. Confirmation reminders are calculated from booking creation and hold expiry based on tenant payment policies. Overdue payment reminders use the same payment-policy layer. When automation is not enough, staff can still trigger specific resend actions from the booking admin tools route for supported email types.

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