CAMPER TO GO
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How security deposits work in Camper To Go

Security deposits in Camper To Go are not treated as a detached finance task. The system links deposit policy, payment method, booking status, pickup and return inspections, and damage decisions so teams can see the full context in one flow.

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How the security deposit flow works

Payment policies define whether cash deposits are allowed and when security deposits are due. At booking level, teams can see the payment method and status, record cash receipt, and later use inspection and damage data to determine refund or additional billing outcomes.

Allow or disallow cash security deposits and keep due dates tied to the booking timeline
Mark received cash deposits from the booking record with optional notes and payment timestamps
What this help page covers
How security deposit deadlines and optional cash collection are configured in payment policies
How booking-level status shows whether the guest chose cash, paid online, or is still pending
How inspections and damage assessment affect refund, retained deposit, or additional charge outcomes
What operators can do
Allow or disallow cash security deposits and keep due dates tied to the booking timeline
Mark received cash deposits from the booking record with optional notes and payment timestamps
Use pickup and drop-off inspections plus damage assessment totals to support refund and charge decisions
Help center

See security deposits in the full trip workflow

Book a walkthrough if you want to see how Camper To Go connects deposit collection, inspections, and damage follow-up around pickup and return.

Allow or disallow cash security deposits and keep due dates tied to the booking timeline
Mark received cash deposits from the booking record with optional notes and payment timestamps
Use pickup and drop-off inspections plus damage assessment totals to support refund and charge decisions
Help center

Payment policies define whether cash deposits are allowed and when security deposits are due. At booking level, teams can see the payment method and status, record cash receipt, and later use inspection and damage data to determine refund or additional billing outcomes.

Request demoStart free trial
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Website booking widget

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Booking policies

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Payments and invoices

Learn how deposit rules, payment deadlines, reminder automation, and invoice types work together.